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Delivery and refund policy


About payment
Normally, purchases made with credit cards are authorized within 24 hours and those made with payment slips are approved within 72 hours. Only after confirmation of payment for your purchase will the shipping process begin.

We are a family owned and operated business.

Deadline for sending access to the event
Once the order is approved, you will receive an email with instructions to access the list of links to the virtual rooms of the event.

Access to the virtual rooms of the conference will be exclusively through the area of ​​members of our website ( To become a member of the site just access the "log in" button on the top bar of our site and register.


Refunds up to 10 days before the event

Any refund requests must be sent to

The refund of 60% of the registration fee will be made for refund requests sent within 10 days before the start date of the event.

We are a family owned and operated business.

Refunds will be made within 72 hours after confirmation of the return request.

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